Imprint
Terms of Service
Privacy Policy

Imprint

Company Name: Neural Technologies AG

Legal Form: Aktiengesellschaft (AG)

Registered Offices: Talacker 41, 8001 Zürich, Switzerland

Email: info@neuratrade.ai

UID: CHE-107.242.823

CH-ID: CH-100-3004183-4

EHRA-ID: 6110

Represented by: Peter Bolt, Owner

Terms of Service

Welcome to Neuratrade, an AI cryptocurrency autotrading platform based in Zürich, Switzerland. Neuratrade is a producted offered by Neural Technologies AG. By accessing or using Neuratrade, you agree to be bound by these terms of use. If you do not agree to these terms, you may not use Neuratrade.

1. Use of Neuratrade

  1. You may use Neuratrade solely for your own personal or business purposes and in accordance with these terms of use.
  2. You may not use Neuratrade for any illegal or unauthorized purpose, or in any way that violates these terms of use.
  3. You are solely responsible for any activity that occurs through your Neuratrade account.

2. Neuratrade Services

  1. Neuratrade provides an AI-powered platform for cryptocurrency autotrading. We do not guarantee the accuracy, completeness, timeliness, or reliability of any information on Neuratrade.
  2. Neuratrade does not provide financial or investment advice, and you should not rely on Neuratrade for any financial or investment decisions.
  3. Neuratrade may change or discontinue any aspect of its services at any time without notice, in which case a full payout of the users remaining funds will be provided.

3. Trading Risks and Disclaimers

  1. Trading in cryptocurrency involves significant risks and is not suitable for all investors. You should carefully consider your investment objectives, level of experience, and risk appetite before trading cryptocurrency.
  2. You acknowledge and agree that Neuratrade is not responsible for any losses or damages you may incur as a result of your use of Neuratrade or the cryptocurrency market.
  3. Neuratrade does not guarantee the accuracy or completeness of any information provided on its platform or through its services, and you agree to make your own independent decisions based on your own judgment and research.

4. Compliance with Financial Regulations

  1. Neuratrade is committed to complying with all applicable financial regulations, including but not limited to anti-money laundering (AML) and know your customer (KYC) regulations.
  2. You agree to provide accurate and complete information as requested by Neuratrade to comply with these regulations, and to cooperate with Neuratrade in any compliance-related matters.

5. Trading & Package Options

  1. The Platform offers various trading packages that differ in terms of risk, profit potential, and guarantees. Users should carefully read all the package details when choosing. You acknowledge and agree that the level of risk associated with each package option may vary, and you should carefully consider your investment objectives, level of experience, and risk appetite before selecting a package.
  2. Details of the fees and payment structures associated with each package will be provided during the creation of an investment. Fees may include subscription fees, transaction fees, or other costs related to the Platform's services. Users are responsible for all applicable taxes and agree to pay all fees using the accepted methods of payment.
  3. Refunds, if applicable, will be handled according to the specific terms and conditions of each package. In the event of a dispute regarding fees or payments, users should contact the Company's customer support team for resolution.

6. Intellectual Property

  1. Neuratrade and its content, including but not limited to text, graphics, images,logos, and software, are the property of Neuratrade or its licensors and are protected by intellectual property laws.
  2. You may not copy, reproduce, distribute, or create derivative works from Neuratrade or its content without our prior written consent.

7. Privacy

  1. Neuratrade collects and processes personal data in accordance with our privacy policy, which is incorporated into these terms of use by reference.
  2. By using Neuratrade, you consent to the collection and processing of your personal data in accordance with our privacy policy.

8. Disclaimer of Warranties

  1. Neuratrade is provided on an "as is" and "as available" basis without any warranties, express or implied.
  2. Neuratrade disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

  1. Neuratrade shall not be liable for any damages arising out of or in connection with your use of Neuratrade, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
  2. Neuratrade's liability for any damages shall be limited to the amount paid by you to Neuratrade for its services in the six months preceding the event giving rise to the liability.

10. Indemnification

  1. You agree to indemnify and hold harmless Neuratrade, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorneys' fees, arising out of or in connection with your use of Neuratrade.

11. Restrictions on Use

  1. In using the Platform, you agree not to engage in any illegal, fraudulent, or unauthorized activities.
  2. You agree not to attempt to gain unauthorized access to, or compromise the integrity or security of, the Platform or any related systems or networks.
  3. You agree not to modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the Platform or its content.
  4. You agree not to copy, reproduce, distribute, transmit, or otherwise exploit the Platform, its content, or any portion thereof, except as expressly permitted by these Terms.
  5. You agree not to use any automated systems, including bots, robots, or spiders, to access or use the Platform.
  6. You agree not to impersonate any person or entity, or misrepresent your affiliation with a person or entity.
  7. You agree not to violate any applicable law or regulation.
  8. Use the Platform if you are a resident or citizen of the United States, China, or Russia, or if you are located in any other jurisdiction where access to or use of the Platform is prohibited by law.

12. Termination

  1. Neuratrade may terminate your access to its services at any time for any reason.
  2. Upon termination, all provisions of these terms of use which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    3. If we become aware that you are using the Platform in violation of these terms of use, we may close your account without a refund or other compensation.

13. Governing Law

  1. These terms of use shall be governed by and construed in accordance with the laws of Switzerland.
  2. Any dispute arising out of or in connection with these terms of use shall be resolved by the courts of Zurich, Switzerland.

14. Changes to these Terms of Use

  1. Neuratrade may change these terms of use at any time without notice.
  2. Your continued use of Neuratrade after any changes to these terms of use constitutes your acceptance of the revised terms.

15. Entire Agreement

  1. These terms of use constitute the entire agreement between you and Neuratrade and supersede all prior agreements or understandings, whether written or oral, regarding the subject matter of these terms of use.
  2. If any provision of these terms of use is found to be invalid or unenforceable, the remaining provisions shall remainin full force and effect.

16. Contact Information

If you have any questions about these terms of use, please contact us at support@neuratrade.ai

Privacy Policy

Effective Date: 24.01.2023

1. Information We Collect

We collect personal information from users in order to provide our Services. The types of information we collect may include:

  1. Contact information, such as name, email address, phone number, and mailing address
  2. Payment information, such as credit card or other financial account information
  3. Trading information, such as investment amount, account balances, and transaction history
  4. Technical information, such as IP address, browser type, and device identifiers
  5. Other information that users choose to provide to us, such as feedback or support inquiries

2. How We Use Information

We use personal information for the following purposes:

  1. To provide and improve our Services
  2. To process payments and verify user identities
  3. To communicate with users about our Services, including updates and promotions
  4. To respond to user inquiries and provide customer support
  5. To comply with legal and regulatory requirements

We may also use non-personal information, such as aggregated or de-identified data, for any purpose.

3. How We Share Information

We may share personal information with third parties in the following circumstances:

  1. With service providers who assist us in providing our Services, such as payment processors, customer support providers, and marketing partners
  2. With regulatory or law enforcement agencies as required by applicable law or regulation
  3. In connection with a business transaction, such as a merger or acquisition, where the personal information is transferred to the new entity
  4. With your consent or at your direction

We may also share non-personal information with third parties for any purpose.

4. How We Protect Information

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse. However, no data transmission or storage system can be guaranteed to be 100% secure, so we cannot guarantee the security of your personal information.

5. Your Rights

You have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the contact information below.

6. Cookies and Other Technologies

We use cookies and other technologies to collect non-personal information and improve our Services. Users can control the use of cookies at the individual browser level.

7. Children's Privacy

Our Services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@neuratrade.ai.